Your numbers
New clients per month 40
5200
Average ticket value $120
$10$300
% of clients who return 40%
10%90%
Appointment cancellation rate 12%
1%35%
How we calculate this Retention loss = one-time clients × 2× ticket (the LTV gap between a repeat and one-time client). Cancellation loss = cancelled appointments × ticket value. LTV multiplier is conservative at 3×.
Your estimate
Monthly revenue leak
$0
retention loss + cancellation loss
One-time clients lost / mo
Retention revenue gap
Cancelled appt revenue
Repeat client LTV
One-time client LTV
Projected annual leak
$0

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This is an estimate. An audit uses your actual data.

What this calculator can’t do

It uses averagesYour actual numbers depend on your specific client mix, service pricing, and booking patterns. The calculator uses industry averages as proxies.
It can’t segmentReal audits identify which clients are churning, which services are underperforming, and where the biggest individual gaps are — by dollar amount.
It can’t prioritizeKnowing you have a leak is one thing. Knowing whether to fix retention first or cancellation policy first — and in what order — is what the audit tells you.